The IAM offers a suite of qualifications tailored to the needs of Administrative and Managerial Professionals.
The institute collaborates with accredited training providers to deliver both classroom and distance learning
options.
The IAM's qualifications cover a broad spectrum of topics, ensuring that professionals at different stages of their careers can find relevant and beneficial courses.
Covers essential principles and practices of management, including strategic planning, organisational behavior, resource allocation, and performance management.
Focuses on developing skills to inspire, motivate, and guide teams towards achieving organisational goals including leadership theories, communication skills, conflict resolution, and change management.
Covers skills needed to run office operations efficiently, including managing administrative activities, overseeing office supplies and support staff, and ensuring effective communication.
Focuses on planning, executing, and closing projects. Includes project planning, budgeting, risk management, and scheduling.
Covers fundamentals of marketing, including market research, branding, digital marketing, and customer engagement.
Teaches strategic planning and business management principles, helping develop long-term goals and plans for an organisation.
Focuses on strategies to enhance customer satisfaction and loyalty. Covers customer relationship management, service quality, and communication skills.
Provides strategic advice and solutions to improve business performance. Covers consulting methodologies, client management, and business analysis.
Covers advanced HR practices, including employee relations, workforce planning, and compliance with labor laws. Includes recruitment, training, and performance management.
Focuses on developing skills to support and guide colleagues in their professional growth. Includes coaching techniques, mentoring processes, and performance development.
Teaches techniques for effective selling and customer relationship management. Includes sales strategies, negotiation skills, and sales performance analysis.
Offers a comprehensive understanding of business operations and management. Covers organisational behavior, business ethics, and operational management.
Traditional face-to-face courses held at accredited centers, providing interactive and engaging learning experiences.
Online courses that allow learners to study at their own pace and from any location, making it easier for working professionals to balance their studies with other commitments.
A combination of classroom and online learning, providing the benefits of both methods and catering to different learning preferences.