The IAM is dedicated to supporting professionals throughout their careers. The institute offers individual and corporate membership packages designed to help members build skills, gain confidence, and expand their professional networks. Membership is open to a wide range of roles including Administrators, Office Managers, Personal Assistants (PAs), Executive Assistants (EAs), Virtual Assistants (VAs), and Business Managers
The IAM envisions becoming the premier global body for administrative management, recognised for advancing the profession and supporting the career growth of administrative professionals
The IAM's mission is to provide professional development, advocate for the profession, support career advancement, deliver up-to-date industry knowledge, and promote continuous learning
Emphasising continuous education and skill development in business and administrative management.
Supporting career progression through targeted professional development programs.
Integrating new methods and technologies in educational offerings to stay current with industry trends.
Emphasising continuous education and skill development in administrative management.
Promoting best practices and high standards in administrative management to enhance organisational success.
The office environment is transforming, with office machinery replacing paper-based administration methods. Lawrence R Dicksee addresses this change by establishing the Office Machinery Users’ Association (OMUA), the forerunner of the IAM.
For 15 years the OMUA has no competitors but in 1930 the British Works Management Association (BWMA) is founded.
In 1936 the OMUA and the BWMA come together to become the Office Management Association (OMA). The OMA want businesses to be clear on the role of office managers and gain greater recognition for them.
The first journal of the OMA is published. In conjunction with the London School of Economics, they publish the first Clerical Salaries Analysis.
In 1960 the OMA changes its name to the Institute of Office Management (IOM)
As technology spreads the IOM runs conferences on the utilisation of small computers and the 1965 “computer appreciation” five-day course is oversubscribed.
Another name change and the IOM becomes the Institute of Administrative Management. This decade also sees the IAM working with the BBC producing 10 television shows on Administrative Management.
The Institute of Professional Administrators (IPA) becomes part of the IAM.
The IAM sets up Middle East branch in preparation for the global launch of future services.
In addition to IAM’s traditional services the IAM becomes a global education and development service.