A morning of learning and development. Join the IAM and world class speaker Adam Fidler for a morning of professional development at the Holiday Inn, Central Manchester.
These sessions will provide learning opportunities for anyone in an administrative role, and especially existing or aspiring EAs, PAs and secretaries




9.00 am Registration and Coffee
9.30 am Welcome & Introduction
9.45 am Behavioural Styles, Andrew Jardine, IAM General Manager

An interactive and enlightening exploration of different styles of behaviour.
10.15 am Introduction to PA Behaviours, Adam Fidler

The importance of behaviours at work - It ain't what you do, it's the way that you do it!
11.00 am Refreshments & Networking
11.20 am Managing Conflict, Andrew Jardine

The behaviours that are likely to increase the chances of conflict and how to avoid them.
12.00 pm Building Credibility

From uncredible to incredible! Credibility defined - how do you develop more of it in your role?
12.45 pm Networking and close


Event Fees:

Event costs £75 (incl. VAT) for Members.

We will provide refreshments to ensure your evening is even more enjoyable.

To reserve a space, click below:-


Existing IAM Members - Signup Here


Non-Members can signup for £99. However, as a part of an exclusive promotion, you will receive £24 refund if you signup for IAM Membership within one week of the event.


Non-IAM Members - Signup Here



For enquiries, please contact IAM by

Email:  This email address is being protected from spambots. You need JavaScript enabled to view it.

Phone: 01952 797 396

Places are limited so don’t delay!


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